Customer Communications Management
Heather Nairn-Rand joins Pitney Bowes as VP of Strategy and Business Development where she will be responsible for strategic analysis in identified markets, determining priorities for investment strategies, and identifying new business opportunities.
Most recently, Nairn-Rand served as VP of Marketing and Product Management at ADP, where she led the product and services strategy for payroll and HR solutions for the leading provider in Canada. She was also responsible for setting the product investment strategy and defining the product roadmap to address client and market demand. She also held the task of overseeing the company’s national communication strategies including advertising, PR, and brand.
Prior to ADP, Nairn-Rand held several senior Marketing positions at American Express. As Director of Marketing, Establishment Services Canada, she delivered a premium value proposition to merchants and structured a portfolio of sales tools and resources to support acquisition and retention rates. Prior to that, as Director of Marketing, Leisure Travel Franchise Division, she designed and led business development plans that supported over 100 proprietary and franchise travel locations, while at the same time identifying new revenue opportunities to improve margins and profitability of retail operations.
Heather Nairn-Rand graduated from Wilfrid Laurier University with an Honors Bachelor of Business Administration.
About Pitney Bowes
Pitney Bowes is the world’s leading provider of mailstream solutions. Their innovations have redefined industries. And today, their advanced technology and comprehensive suite of services are turning the mailstream into a profit engine for over two million businesses – from the largest global enterprise to the smallest home office. As a company, they continue to grow and evolve. But they also remain true to their 90-year heritage. A foundation built on a passion for invention, a belief in the power of diversity and a deep-rooted commitment to corporate responsibility, financial accountability and community.