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Friday, 17 July 2020 17:39

Vell Recruits Chief Digital Officer for Agero in Boston

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Bernard (Bernie) Gracy Jr.

Chief Digital Officer

> Location: Great Boston Area, MA
> Industry: #1 B2B provider of next-gen roadside assistance services - Dispatch platform
> Prior experience: SVP, Product Development, Cimtek | VP, Strategy, Digital Commerce, PBI
> Ownership: Family owned

MEDFORD, MA - Bernie Gracy, former SVP, Global Product Technology and Merchant Services, Cimpress, has been named Chief Digital Officer for the $1b Connected Car company, Agero.

Gracy joined Cimpress in 2015 and had been responsible for global mass customization platform strategy and roadmap, platform analytics, product portfolio management, master data management, and e-commerce merchant services with about 18 million customers, and 20 internal e-commerce brands.

Prior to Cimpress, he served as VP Strategy, Digital Commerce Solutions at Pitney Bowes. Over the years he led several initiatives at Pitney Bowes, as VP Strategy and New Business Development, VP Global Strategy, Product Management, and Marketing – Group 1 Software, VP, M&A and Business Integration, VP/GM Software and Professional Services (docSense), VP Enterprise Integration Solutions, and others.

Before joining Pitney Bowes in 1997, he served at United Parcel Service (UPS) as Director, Roadnet Technologies, a division of UPS from 1993 to 1997 and Project Leader/Technical Leader from 1990 to 1993.

Earlier in his career he served as Senior Software Engineer at Gerber Scientific from 1987 to 1990 and Software Engineer at Micrognosis from 1986 to 1987.

Bernie Gracy earned an MS in E-Commerce from University of Maryland University College, MS in Computer Science from Rensselaer Polytechnic Institute and BSE in Computer Science from The University of Connecticut.

About Agero

With over 40 years of experience, Agero is a leading provider of vehicle and driver safety, security and information services, including roadside assistance, consumer affairs and claims management services. The company protects 80 million vehicle owners in partnership with leading automobile manufacturers, insurance carriers and others. Managing one of the largest national networks of service providers, Agero responds to more than 10 million requests annually for emergency assistance. Agero’s award-winning solutions leverage advances in technology and information services to accelerate and enhance response to drivers' needs while strengthening customer loyalty. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit and follow on Twitter @AgeroNews

Read 554 times Last modified on Thursday, 24 December 2020 14:42
Dora Vell

Dora Vell is the Managing Partner of Vell Executive Search, a boutique executive search firm in Boston focused on recruiting technology executives and board members. Vell has successfully completed numerous board member and C-level executive searches, including CEOs, COOs, CIOs, and Vice Presidents - at both public and private companies.

Prior to founding the firm in 2005, Vell was a Partner at Heidrick & Struggles' Technology practice for seven years.  Before her career in executive search, she worked at IBM for 11 years, managing software engineering organizations of 100 people and software sales organizations with revenues of $150 million. She has also served as an executive assistant to the CEO of IBM Canada for one year.

Vell holds seven worldwide software patents. She has published several Business of Leadership reports on governance and leadership and has been quoted in numerous articles including The Wall Street Journal, Forbes, Business Week, Fortune, Agenda Week, MSNBC, Mass High Tech, the OPUS for the World Economic Forum, Boston Business Journal, The Globe & Mail, CIO Magazine, and IEEE. She also has been a featured speaker on leadership at numerous conferences and at Columbia University's MBA program.

Vell is a member of the National Association of Corporate Directors (NACD), the Boston CEO Roundtable. She has served on the boards of Framingham State, Entrepreneur's Organization, Goodwill, Mary Centre for developmentally handicapped adults,, and RBC Capital Partners.

She has received an MBA from the University of Toronto, a Master in Computer Science from the University of Waterloo, and a Bachelor in Computer Science from Carleton. She has also completed the MIT Entrepreneurial Master’s program.